Standard Delivery is typically within 3 to 5 working days from the day we dispatch your items.
Please note that any orders placed after 10pm on Friday and during the weekend will not be dispatched until the following Monday, excluding bank and public holidays.
We endeavor to deliver all your items together and at the same time, however in some cases your order may arrive in separate consignments.
Standard Delivery is typically within 4 to 7 working days from the day we dispatch your items.
Please note that any orders placed after 10pm on Friday and during the weekend will not be dispatched until the following Monday, excluding bank and public holidays.
We endeavor to deliver all your items together and at the same time, however in some cases your order may arrive in separate consignments.
Standard Delivery is typically within 4 to 7 working days from the day we dispatch your items.
Please note that any orders placed after 10pm on Friday and during the weekend will not be dispatched until the following Monday, excluding bank and public holidays.
We endeavor to deliver all your items together and at the same time, however in some cases your order may arrive in separate consignments.
All delivery costs and charges are calculated at checkout.
Please be aware that any orders that contain a pre-order will not be dispatched until all the items are available. This means that if you include a pre-order item in your basket, your entire order will be held until we can fulfil it in full. We appreciate your understanding as we strive to provide you with the best possible service and ensure that you receive all your products together.
At CGT, it is our objective to achieve on-time delivery for all orders, ensuring that our customers receive their products as expected. We understand the importance of timely deliveries and make it a priority in our operations.
We continuously monitor our delivery partners to maintain high standards. Our experience indicates that delivery is successful within the chosen timeframe in 99% of cases, showcasing our commitment to reliability and efficiency. This level of performance is a testament to our robust logistics network.
Although we utilise a number of third-party courier service providers to facilitate our deliveries, we recognise that on rare occasions, human error may cause delays. Once despatched, the on time delivery of a package is the responsibility of the relevant courier company and Collectibles Games and Toys cannot be held responsible for a package not reaching its destination on time.
At CGT, we pride ourselves on maintaining accurate stock levels, and generally, everything displayed on our site as "In Stock" is physically present in our warehouse and available for immediate dispatch. However, in the unlikely event that any ordered goods are not readily available to us, we reserve the right to cancel your order.
If your order is cancelled due to any stock discrepancies, you will receive an email notification informing you of the cancellation and your payment will be refunded in line with our payment terms.
If the out of stock item forms part of a larger order, all other goods ordered by the customer will be dispatched in the normal way.
We appreciate your understanding in such situations and encourage you to reach out to our customer service team if you have any questions or require further assistance.
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